For technical issues,
Most of the problem can resolve by power-cycling (restart) the Internet Router and then the DVR.
*without checking the internet connection, it will take more time to troubleshoot the issue,
If Port Digger has a solid green light, please leave it on (as it means working)
In case, even though LAN Cable has successfully verified valid internet connection and restarted DVR but then Port Digger still doesn't have LED on, we are here to help mostly 24 hours a day.
For late night support, leave a DDNS address to the messenger at the bottom left corner icon, that will automatically create a ticket and notify to all of the available agents.
Once we receive it, we will reply as soon as possible.
Shipping Department - Returns
Yachae Networks & Technologies.
3183 Wilshire Blvd
Los Angeles CA 90010
Sales Inquiry: email@example.com
Technical Support: firstname.lastname@example.org
RMA: email@example.com Easy-Return System